Grear Logistics LLC (doing business as Tow General)
Last updated: July 2026
This policy explains what information we collect when you contact us or request our towing dispatch services, and how we use it.
When you request service or opt in to text messages, we collect: your name, your mobile phone number, your vehicle information, and your location. We only collect what's needed to dispatch a tow to you.
We use this information solely to confirm your service request, dispatch a driver, send you status updates by text (ETA, driver name, job confirmation), and follow up on service. We do not use your information for unrelated marketing.
We do not sell your information. We do not share your phone number or personal details with third parties for marketing purposes. We do not use your data to train any outside company's products.
If you opt in to SMS, message frequency varies based on your service activity. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. See our SMS Terms & Conditions for full details.
We retain your service and contact information only as long as needed to provide service and meet basic business record-keeping requirements.
Questions about this policy or your information? Contact us:
Grear Logistics LLC
8 W River Dr, Lowman, ID 83637
855-338-9646 | owner@towgeneralai.com